Support

Contact Us

Have a question, found a bug, or want to share feedback? We'd love to hear from you.

wordassassinninja@gmail.com

Frequently Asked Questions

How do I create a game?

Tap "Create Lobby" on the home screen. You'll receive a 6-character code to share with friends. Once everyone joins, the host can start the game.

How do I join a game?

Enter the 6-character lobby code on the home screen, or tap a shared invite link. The link will open the app and automatically join you to the game.

What happens when I eliminate someone?

When your target says their trigger word, tap "Confirm Elimination" in the app. You'll inherit their target and trigger word. The last player standing wins!

Can I rejoin a game I left?

If you're still alive in an active game, you'll see a "View Active Game" banner on the home screen. Tap it to return to your mission.

What does Premium include?

Premium members enjoy ad-free gameplay, the ability to host lobbies up to 500 players, custom word lists, and the Actions game mode.

How do I cancel my subscription?

Go to Settings → Apple ID → Subscriptions in your iPhone settings. Find Word Assassins and tap "Cancel Subscription." You'll retain premium access until the end of your billing period.

How do I restore my purchase on a new device?

In the app, go to Settings → Restore Purchases. Make sure you're signed in with the same Apple ID you used for the original purchase.

How do I delete my account?

Email us at wordassassinninja@gmail.com with your username and we'll delete your account and all associated data within 30 days.

Report a Bug

Found something broken? Help us fix it by including:

  • What you were trying to do
  • What happened instead
  • Your device model and iOS version
  • Your Agent ID (found in Settings)
wordassassinninja@gmail.com